Desert Winds Wireless - Chandler Butte Outage – Incident details

All systems operational

Chandler Butte Outage

Resolved
Major outage
Started 2 months agoLasted about 17 hours

Affected

Tri-Cities (includes Othello/Connell/Basin City...etc)

Major outage from 12:39 AM to 5:27 PM

CHND

Major outage from 12:39 AM to 5:27 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The wind is severely impacting radio alignment. We will monitor radio alignment and wind speed. The forecast indicates winds should reduce by 3 AM. We will address the situation and deploy a crew at 05:30 if it has not died down.

  • Update
    Update

    Remote troubleshooting has proven unsuccessful; a technician has been dispatched to investigate. ETA 45 minutes.

  • Investigating
    Investigating
    We are currently investigating this incident.